Muhammad Rifqi Basalamah

Customer Happiness Lead at Food Market Hub

Muhammad Rifqi Basalamah has a diverse work experience spanning multiple industries. Muhammad Rifqi is currently working as a Customer Happiness Lead at Food Market Hub since May 2022. Previously, they served as an Operations Manager and Warehouse & Logistic Supervisor at GOKSKIN from September 2020 to May 2022. Before that, they worked as a Sales Executive at Zeemart from April 2019 to August 2020, where they excelled in market research, client relationship management, and sales. Muhammad Rifqi also held various roles at PT. Serambi Botani Indonesia, including Merchandise and Product Supervisor, Warehouse and Logistic Supervisor, and Product Management Staff, where they demonstrated skills in supplier coordination, product management, and warehouse operations. Prior to that, they were an Independent Business Owner at Toekang Mangan Food Start Up and gained quality control experience as a staff member at PT. Bintang Pelajar. Overall, Muhammad Rifqi Basalamah has acquired a range of skills and expertise in customer happiness, operations management, logistics, sales, product management, and quality control throughout their career.

Muhammad Rifqi Basalamah obtained a Bachelor's degree in Food Science and Technology from IPB University, completing their studies between 2010 and 2014. Prior to that, they attended 81 Senior High School Jakarta from 2008 to 2010, majoring in Science Class. Muhammad Rifqi also attended 51 Junior High School Jakarta from 2004 to 2006, though no specific degree or field of study is indicated for that period.

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Timeline

  • Customer Happiness Lead

    May, 2022 - present