Nathan Lo Russo has over 16 years of experience in customer experience and retail operations. In 2019, they were the Head of Customer Experience - CX and Head of Sales, Customer Success & Support at Foodbomb. From 2015 to 2019, they were the Regional Customer Success Manager and Head of Accounts & Implementation at Ordermentum Pty Ltd. From 2014 to 2015, they were the Operations Manager at Vic's Meat. From 2012 to 2014, they were the Head of Retail Operations & Customer Experience at Victor Churchill. From 2004 to 2011, they were the Managing Director at Retail Management Specialists, where they developed new greenfield sites owned and managed boutique Supermarkets and bottle shops in the Sydney metro area. The group consisted of three supermarkets, three liquor stores and one licensed cafe, with sites ranging from 100m2 to 1500m2 and over 85 employees.
Nathan Lo Russo attended De La Salle College Cronulla from 1989 to 1994. Nathan π₯ then attended College from 1995 to 1997, earning a Graduate Diploma in Business Studies with a major in Marketing.
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