Charmaine Chong

Charmaine Chong is an experienced professional in customer experience management with a focus on the APAC region. Currently serving as a Senior Regional Specialist at foodpanda since September 2021, Charmaine previously held the role of Regional Specialist in the same company. Prior to foodpanda, Charmaine worked at Astro from December 2018 to September 2021, contributing to customer journey design and management. Charmaine's career began at Kantar, where roles included Client Services Associate in quantitative research and participation in the Kantar Insights Graduate Program. Academic qualifications include a Master of Management with a specialization in marketing from Melbourne Business School and a Bachelor of Science in Psychology from the University of Melbourne.