Trushna Patel

Trushna Patel is a seasoned professional in content development and management, currently serving as Senior Regional Manager at foodpanda since July 2020. In this role, Trushna led initiatives that enhanced agent efficiency and aligned with customer service goals, collaborating with various teams and managing content governance processes. Trushna has built and managed a comprehensive content depository across 11 APAC markets, ensuring high-quality communication strategies for customers, partners, and riders. Previous experience includes freelance copywriting, serving as a Web Content Editor at Microsoft, and working as an Assistant Editor and News Anchor at Channel W, where Trushna oversaw business news content. Trushna's academic background includes a Bachelor's degree in Accounting and ACCA certification.