Mark Karnauch

Mark Karnauch currently serves as AVP of Service Delivery for Digital Banking at Forbright Bank, overseeing a team of 30 to ensure the reliability of digital banking services. Previously, Mark held the position of Director of Enterprise Application Services at TransUnion, managing two global support teams responsible for addressing over 225,000 incidents annually. Mark also spent significant time at General Motors in various roles, including Senior SDET Manager and Senior IT Operations Manager, focusing on quality assurance and large-scale IT projects. Earlier career experiences include leadership at AMD in desktop support and serving as a Company Commander in the Texas Army National Guard. Mark holds a Master's degree in Forestry with a focus on Geographic Information Systems and a Bachelor's degree in Spatial Sciences, both from Texas A&M University.