Fahad Majid is an experienced Customer Success Manager at Forcepoint since January 2022, where responsibilities include conducting proactive meetings to assess account health and developing success plans for customer adoption of Forcepoint solutions. Prior to this role, Fahad served as a Customer Advocate, managing a diverse portfolio of EMEA enterprise accounts and leading critical escalations. Fahad's background includes a position as a Technical Consulting Engineer at Cisco, providing technical support for network security products, and as a Network Security Engineer at SonicWall, focusing on network security implementation. Fahad holds a Bachelor of Technology in Computer Science and Engineering from the Islamic University of Science & Technology, which was completed in 2018, and has educational experience from Burn Hall School.
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