Devyn C. is an experienced professional in customer experience and automotive sales, with a comprehensive background at Ford Motor Company from September 2022 to November 2023. As a Customer Experience Specialist, Devyn advocated for guest centrality and implemented measurable enhancements within the customer experience. Previous roles at Ford included Parts and Service Zone Manager, where operational improvements were made based on dealership service observations and performance data analysis, and Used Vehicle Marketing Manager, focusing on inventory and marketing strategies in alignment with regional goals. Devyn also served as Business Development Specialist and Internet Sales Representative at Capital Ford, Inc., providing exceptional customer service and maintaining long-term client relationships.
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