L. Courtney Douglas, MBA, is a seasoned professional with extensive experience in digital performance consulting and product innovation within the automotive industry. At FordDirect since June 2016, L. Courtney Douglas has held various roles, including Manager of Product Innovation, where responsibilities include developing innovative solutions for Ford Dealers and Lincoln Retailers, and Sr. Digital Performance Consultant, focusing on exceeding performance goals for Lincoln dealers. Prior experience includes serving as a Digital Solutions Manager at CDK Global, where L. Courtney Douglas partnered with dealers to enhance their digital marketing strategies, and multiple managerial roles at ADP, alongside beginning a career as a Sales Representative at 3M Company. L. Courtney Douglas holds an MBA from Texas Wesleyan University and a Bachelor's degree in Business Administration with a Marketing concentration from Xavier University of Louisiana.
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