Jabari Garmon

IT Service Desk Level 2 Team Lead at Fordham University

Jabari Garmon has a diverse work experience, starting with their current role as the IT Service Desk Level 2 Team Lead at Fordham University since October 2022. Prior to this, they held the position of IT Service Desk Level 2 at the same university from August 2019 to October 2022. Before joining Fordham University, they worked as a Service Desk professional at TEKsystems - Shared Resources LLC from December 2018 to July 2019. Jabari also gained experience as a Help Desk Analyst at the University of Maryland Medical System Health Plans in November and December 2018. Jabari also underwent training as a Student at Per Scholas from July to November 2018. Their earlier work experience includes being a Member Service Representative at S3 Shared Service Solutions, LLC from April 2017 to April 2018. Additionally, they served as a Bailiff/eCourtesy Helpdesk Support at Miami-Dade County from March 2014 to January 2017 and started their career as a Security Officer at G4S Secure Solutions from August 2010 to August 2014.

Jabari Garmon earned an Associate of Science - AS degree in Chemistry from Miami Dade College from 2009 to 2011. In 2020, they enrolled in Monroe College and is currently pursuing a Bachelor of Technology - BTech degree in Computer Science. Additionally, they hold certifications in "Working with Upset Customers" from LinkedIn and "CompTIA Network+" and "CompTIA A+" from CompTIA, obtained in 2018 and 2021 respectively. There is no information provided about their education at Morgan State University.

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Timeline

  • IT Service Desk Level 2 Team Lead

    October, 2022 - present

  • IT Service Desk Level 2

    August, 2019

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