MS

Mustafa Sahardeed

Customer Experience Case Manager at Foresters Financial

Mustafa Sahardeed has extensive experience in customer service, primarily with Foresters Financial since October 2014, where roles include Customer Experience Case Manager and Service Centre Representative, focusing on delivering high-quality customer service and problem resolution. Prior to this, Mustafa served as a Senior Customer Service Representative at Foresters Financial Services from June 2018 to July 2022. Notably, from August 2003 to July 2011, Mustafa held various positions at Bell, including Resolution Expert and Service Level Assurance Coordinator, where responsibilities encompassed handling customer escalations, supervising call center operations, and providing technical support. Mustafa holds an Ontario Secondary School Diploma (O.S.S.D.) from Rideau High School, earned between 1993 and 1997.

Location

Toronto, Canada

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Foresters Financial

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Foresters Financial is redefining the life insurance and individual savings industry across the U.S., Canada and UK by enriching the lives, communities, and overall well-being of its members. Agents and members alike appreciate the turnkey-decisioned product offerings and end-to-end digitized processes that make it easy to get life insurance without traditional medical exams. State-of-the-art mobile tools help agents deliver tailored plans to prospective and current members. Dedicated to its members’ well-being, Foresters offers a suite of member benefits and is redefining the conventional life insurance model, bringing improved financial security and overall wellness to everyday North American families. Foresters recently merged with Canada Protection Plan to become a leading life insurance distributor in Canada. Foresters Financial is the trade name for The Independent Order of Foresters, the oldest non-denominational fraternal benefit society. For 20 straight years, The Independent Order of Foresters has received an “A” (Excellent) rating from A.M. Best.


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Headquarters

Toronto, Canada

Employees

1,001-5,000

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