Rich Zhong

Rich Zhong, MBCI, serves as the Information Technology Lead at Foresters Financial since July 2022, focusing on business continuity, operational resiliency, disaster recovery exercises, IT governance, and facilitating audits. Prior to this role, Rich worked as an IT Technician at WEINS Auto Group, providing day-to-day application support, implementing security initiatives, and managing Microsoft environments. Rich's experience also includes serving as an IT Operations Analyst at Foresters Financial Services, where responsibilities included desktop support, RSA token deployment, and audio/video management. Earlier career highlights include a Technical Support role at ACE POS Solutions Ltd., where Rich handled software installation, troubleshooting, and customer support across various tiers. Rich holds a Diploma in Information and Technology from Centennial College, specializing in computer systems networking and telecommunications.