Matthew Clappison, MBA, is currently a Customer Operations Manager at Forma.ai, where they focus on driving operational excellence and enhancing customer satisfaction. They have previously held positions as a Data Analyst at Kelly Services, a Corporate Finance Analyst at Home Hardware Stores Limited, and a Sr. Revenue Operations Analyst at OpenText. Matthew has also worked as a Research Assistant at the University of Waterloo and completed a Research Internship at Mappedin. They are pursuing an MBA at the Lazaridis School of Business & Economics while also studying for a Bachelor of Science at the University of Waterloo.
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