Jesica Chavez Sanchez

Jesica Chavez Sanchez has over 15 years of experience in customer success and sales roles. Jesica began their career in 2006 as Regional Director of Sales and Marketing at Robot. In this role, they were credited for maximizing sales by 40% in the first year. In 2011, they joined Plataforma Consultores as Senior Consultant SaaS, where they oversaw more than 100 customer relationships, developed scalable workflows, and improved client procedures. Jesica then moved to Genius Plaza in 2017 as Head of Customer Happiness, supervising and motivating customer happiness and implementation teams of USA and LATAM. In 2021, Jesica joined Blue Ocean Robotics as a Customer Success Manager (Americas Region). In this role, they provided top-tier quality services to customers to ensure customer success and fulfill their demand requirements by setting client goals and delivering guidance on best practices. Jesica is currently working at Formant as a Customer Success Manager.

Jesica Chavez Sanchez graduated with a Bachelor of Engineering in Industrial Engineering from the Universidad del Valle de México in 2010.