Monica Dennis

Manager of Customer Success at Formations

Monica Dennis has a diverse work experience spanning various roles and industries. Monica is currently working at Formations as the Manager of Customer Success, a position they have held since April 2022. Prior to this, they served as the Lead Customer Success Manager at Formations from October 2021 to April 2022, and as a Customer Success Manager from June 2021 to September 2021.

Before joining Formations, Monica worked as a Farm Account Manager at Barn2Door, Inc. from November 2019 to January 2021. Monica also gained valuable experience as a Marketing Specialist at Moss Adams from May 2016 to November 2019, where they specialized in Private Clients & Wealth Management.

In their earlier career, Monica held the role of Marketing Coordinator at PSR from December 2013 to May 2016. Monica'sresponsibilities included creating and managing marketing materials, maintaining campaign information, and producing external documents. Prior to that, they worked as a Wholesale Inside Sales representative at Beecher's Handmade Cheese, where they processed sales orders, conducted research, and assisted with event planning and cheese quality tasting.

Monica's work experience also includes a role as a Web and Accounting Assistant at Sugar Mountain from September 2011 to May 2012. Additionally, they gained valuable internship experience as a Business Development & Marketing Intern at the Québec Delegation Chicago from January 2011 to April 2011. During this internship, they assisted the Quebec Ministry of Agriculture and Fisheries with various projects, including conference preparation, database management, and translation.

To kickstart their career, Monica worked as an Event Operations staff member at Loyola University Chicago's Department of Fine and Performing Arts from February 2008 to April 2011. In this role, they were responsible for concert and event management, including lighting design, audio setup, and team leadership. Monica also managed a project to create a comprehensive database for sheet music.

Overall, Monica Dennis has demonstrated their versatility and strong skills in customer success, marketing, sales support, event management, and administrative tasks throughout their career.

Monica Dennis completed their undergraduate education from 2007 to 2011 at Loyola University Chicago. Monica graduated with a Bachelor of Arts degree in International Studies and French. In 2009, they also studied Geopolitics and International Relations at Sciences Po Aix. Monica has obtained several additional certifications, including People Advisory Certification from Gusto in June 2021, Advanced Google Analytics from Google in April 2021, and Certificat d'etudes politiques from Institut d'Etudes Politiques d'Aix (France). The specific month and year for obtaining the Certificat d'etudes politiques are unspecified.

Links

Previous companies

Barn2Door logo
Moss Adams logo
Sugar Mountain logo

Timeline

  • Manager of Customer Success

    April, 2022 - present

  • Lead Customer Success Manager

    October, 2021

  • Customer Success Manager

    June, 2021

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