Rabby Gathigia

Program Outcomes / Customer Request Agent at Assent

Rabby Gathigia has a diverse work experience spanning several roles and industries. In 2022, they worked at Assent as a Program outcomes / Customer Request Agent, where they prepared key reporting deliverables and identified risks to customer outcomes. Prior to that, from 2019 to 2021, they served as a Customer Service Representative at Whispers villa, utilizing CRM software to track and manage customer interactions. In 2018, Rabby worked as a Supply Chain Coordinator at Jani Jipya initiative FCDO & USAID funded programs, conducting market analysis and overseeing inventory purchases. They also had a role as a procurement and stores attachee at Coca-Cola Beverages Africa, where they reviewed deliveries and prepared budget reports. Lastly, in 2017, Rabby was a Business Administrator at PT. Indofood CBP Sukses Makmur, Tbk Noodle Division Cirebon, providing regular communication to the sales manager and supporting department staff with administrative tasks.

Rabby Gathigia began their education in 2016 at Jomo Kenyatta University of Agriculture and Technology, where they pursued a degree in Contract Management and Procurement. Rabby completed this program in 2020, focusing their studies on the field of Procurement. In 2021, Rabby enrolled at the Kenya Institute of Supplies Management to pursue further education in Certified Procurement and Supply Professional of Kenya. The end year for this program is not provided.

Links

Timeline

  • Program Outcomes / Customer Request Agent

    January, 2022 - present