Marisa Pitsch is a seasoned professional with over 20 years of experience in the luxury hospitality, tech, and SaaS industries. Currently serving as the Chief Customer Experience Officer at FORMIA, Marisa leads customer experience strategy and oversees global brand partnerships with numerous luxury brands. Marisa's past roles include working as a Partner in Service Strategy at YATES + partners, a Managing Director at Sapere International Consulting, and a Vice President of Operations at Boost. Marisa holds a Master of Arts in International Policy Studies from the Middlebury Institute of International Studies at Monterey and a Bachelor of Arts in International Studies and Communications from Pepperdine University.
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