Gitesh Sharma

Gitesh Sharma is a seasoned professional in customer success and management, currently serving as a Senior Enterprise Customer Success Manager at Fornova since February 2023. With a focus on empowering clients to achieve optimal results, Gitesh excels in building strategic relationships and possesses a proven track record in client retention, demonstrating a customer-centric vision and results-driven approach. Prior to Fornova, Gitesh held the position of Senior Manager at Goodwill Marketing Solutions and served as Senior Manager of Accommodation Services at Agoda from April 2018 to October 2022. Gitesh holds a Master of Business Administration (MBA) in Small Business Administration/Management from University Canada West, completed in July 2023.