Forrest Contact
Debra Eddie is an experienced Call Centre Manager at Forrest Marketing Group, where responsibilities include managing a medium-sized outbound call centre and overseeing the training and development of telemarketing agents. Prior roles include Training Sales Team Leader at Central Innovation, focusing on professional development training for ARCHICAD and SOLIDWORKS, and Sales Consultant at Thornthwaite Technologies, specializing in commercial bathroom products. Debra has also held positions such as Trade Sales Manager at Expertise Events and Account Manager at Forrest Marketing Group, demonstrating a strong background in sales management, lead generation, and client relations across various industries.
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Forrest Contact
Forrest Contact (previously known as Forrest Marketing Group) is a leading Australian provider of outsourced sales and call centre services, representing a prestigious portfolio of well-known Australian and New Zealand brands. Our Call Centre Agents are meticulously trained to deliver exceptional customer experiences, drive sales, and unearth new business opportunities. With a focus on quality and professionalism, we stand out as a premier choice for businesses seeking to enhance their sales, marketing and customer service efforts. Our team collaborates closely with Sales Teams, Marketing Teams and Customer Service Teams, augmenting their initiatives and helping them achieve their targets. With every conversation, we uncover new sales opportunities, build brand awareness and create lasting positive customer experiences. Operating as a seamless extension of your teams, Forrest Contact provides additional capacity, talent, and resources precisely when you need them. Our mature, local agents are experts in sales and customer service, ensuring every interaction builds brand awareness, brand loyalty and fosters positive customer experiences. At Forrest Contact, every conversation is an opportunity to excel. "Success Through Conversation"