Ofek Mazor is a seasoned professional with extensive experience in customer success, operations, and strategic management. Currently serving as a Senior Customer Success Manager at Forrester since December 2021, Ofek is responsible for delivering value to the company's largest Premier Clients in the Benelux region. Previous roles include MBA Strategy Consultant at AirbnbYou, where Ofek conducted market analyses in the Real Estate and Tourism-Tech sectors, and Business Operations & Strategy Manager at LINK Hotel & Hub, overseeing significant revenue generation and customer experience initiatives. Ofek's career also includes leadership positions at Cuba Libre Dance Productions, Sea Executive Suites, Dan Hotels Israel, and The Ritz-Carlton Hotel Company, showcasing a consistent track record of enhancing operational efficiency and customer satisfaction. Ofek holds an MBA in International Hospitality Management from Hotelschool The Hague and a Bachelor's degree in International Business in Hotel and Tourism Management from Vatel Israel.
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