Luis Felipe Suárez Zambrano

Luis Felipe Suárez Zambrano is a seasoned professional with extensive experience in customer success and administrative management. Currently serving as a Customer Delivery Manager at CSG Forte since May 2022, Luis Felipe has previously held roles such as Success Operations Analyst and Customer Success Analyst. Prior experience includes a position as Client Management Specialist at CognosOnline from October 2020 to May 2022, where Luis Felipe successfully implemented eight projects for premium clients and provided training on platform usage. With a foundation in administrative support from a role at Vive con Arte S.A.S, Luis Felipe also distinguished himself through a project that digitized information management processes. Earlier experience includes customer service roles and document translation. Academic credentials include a Master's degree in Analysis of contemporary political, economic, and international problems from Universidad Externado de Colombia and a Bachelor's degree in Modern Languages from Universidad EAN.