CSG Forte
Luis Felipe Suárez Zambrano is a seasoned professional with extensive experience in customer success and administrative management. Currently serving as a Customer Delivery Manager at CSG Forte since May 2022, Luis Felipe has previously held roles such as Success Operations Analyst and Customer Success Analyst. Prior experience includes a position as Client Management Specialist at CognosOnline from October 2020 to May 2022, where Luis Felipe successfully implemented eight projects for premium clients and provided training on platform usage. With a foundation in administrative support from a role at Vive con Arte S.A.S, Luis Felipe also distinguished himself through a project that digitized information management processes. Earlier experience includes customer service roles and document translation. Academic credentials include a Master's degree in Analysis of contemporary political, economic, and international problems from Universidad Externado de Colombia and a Bachelor's degree in Modern Languages from Universidad EAN.
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CSG Forte
At CSG Forte, we help our customers grow their businesses quickly and scale payments smarter with a unified payments platform. Our platform seamlessly adapts to meet your evolving needs, while reducing complexity and cutting costs. With our experience, world-class technology and vast ecosystem of partners, we have the solutions and skills to grow alongside your business. A little bit more about us: - 20+ years of experience - 81,000+ merchants supported across the U.S. - $84 billion in payments processed annually - 173 million transactions processed annually At CSG Forte, we work better together. Thousands of government, telecom, insurance and other industry merchants trust CSG Forte as their digital payments solution provider of choice, including Charter Communications, DISH, Gexa Energy, Kinston North Carolina and SedonaOffice. Our award-winning, Nacha-preferred payments solution allows companies to process omnichannel payments and offer agnostic payment acceptance, online, in person and over the phone. And we continue to raise the bar— among our 2022 wins, CSG Forte was ranked Best Performing Gateway as well as Best of Breed API by The Strawhecker Group. From small and medium-sized businesses, to integrated software vendors (ISVs) and Fortune 500 enterprises, we have the experience and solutions to fit your needs to process payments faster, smarter and at scale.