Bertrand Mullier

Bertrand Mullier is a seasoned professional in customer success and account management with extensive experience in the EMEA region. Currently serving as Senior Principal of Customer Success at Forter, Bertrand previously held positions at Khoros as a Senior Account Executive responsible for managing strategic accounts across several European countries, and at Heuritech as Senior Director of Global Account Management & Customer Success. Bertrand's background includes significant roles at Bazaarvoice, where leadership was demonstrated in building a new division and achieving notable retention and marketing success, as well as key account management positions at AFNOR UK and AFNOR Certification focusing on certification and audit solutions. Bertrand's early career involved marketing management at Canal+ and DNV, showcasing a diverse skill set in both technical and commercial domains. Educational qualifications include a Master's in Economics and Marketing from IAE Lille and a Master's in International Business from Université Lumière Lyon 2.