Dawood Surtee is an experienced IT professional who has worked in various roles such as IT Infrastructure Manager, 3rd Line IT Technical Engineer, Technical Field Rollout Engineer, IT Technical Support Manager, Senior IT Analyst, IT Support Analyst, and Workforce Management Technician. Dawood has experience in managing helpdesk teams, providing support for multiple sites and remote users, Active Directory administration, and configuring Windows and various applications for large-scale rollouts. Dawood holds a BSc (Hons) in Computer Science from De Montfort University.
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