Ronak Kacha is an experienced IT professional currently serving as a 3rd Line Infrastructure Engineer at Ibstock PLC since October 2021. Prior to this role, Ronak worked at Tes as a Senior Infrastructure Engineer from November 2015 to October 2021, focusing on project work and business-as-usual tasks while acting as the final escalation point for support tickets. Additional experience includes founding Tech-Nak Limited, where Ronak utilized personal challenges to inspire others, and serving as a Network & Technical Support Specialist at 5e Ltd, supporting a range of technical tasks. Ronak's educational background includes attendance at Enfield Grammar School and Sawtry Community College.