Maria Teresa Manrique Cepeda

Maria Teresa Manrique Cepeda is a Technical Support Engineer with extensive experience in technical and software support roles. Currently employed at Fortinet as a Technical Support Engineer - P3 since January 2022, Maria previously held positions at Command Alkon and Sykes S.A.S, where responsibilities included troubleshooting hardware and software issues for Cisco devices and UCS servers. A strong background in engineering is supported by a degree in Electronic Engineering from Universidad del Norte and various certifications including CCNA and Industrial Safety. Additional roles include training high school students and providing customer service in sales and support capacities.