Maha Elrashidy is a seasoned Customer Success Manager with extensive experience in the field, currently serving at Fortra since June 2022. Previously, Maha held similar roles at Hoppier and as the Head of Customer Success and Support at Parent, where processes for customer support and success were established and managed. Prior experience includes serving as a Transition Localization Project Manager and Technical Writer at Nagwa, where responsibilities involved localization and technical documentation. Earlier in career, Maha worked as a Software System Engineer at Aerosim Technologies, focusing on aircraft system development. Maha holds a Bachelor's degree in Computer Engineering from the University of Minnesota.
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