Fernando Chávez

Fernando Chávez is an experienced IT professional specializing in service delivery, business resilience, and disaster recovery. They have held leadership roles at companies such as AstraZeneca, Xerox, and PepsiCo, where they implemented business continuity strategies and disaster recovery plans. With a Bachelor’s degree in IT Administration and a Master’s degree in Psychology, they blend technical expertise with an understanding of client needs. Currently, Fernando serves as the Senior Manager of Service Assurance at Fortrea, where they oversee service compliance and operational performance.