Caroline Laurans

Caroline Laurans has over 15 years of experience in marketing and project management. Currently serving as Chargée de fidélisation at Fortuneo since November 2010, Caroline focuses on customer value development strategies, multi-channel campaign management, and KPI tracking. Previously held the position of Responsable des partenariats at Fortuneo, where responsibilities included establishing long-term partnerships and managing client portfolios. Prior experience includes working as a Consultante en gestion de projet at Capgemini, concentrating on process analysis and productivity indicators, and as Assistante marketing chef de projet événementiel at IBM. Caroline obtained a Master's degree in Marketing from École Supérieure de Commerce Et de Management - ESCEM in 2009.