Victor Soto Marty is a seasoned professional with extensive experience in financial services and digital project management. Currently serving as Sub Gerente Control Gestión y Proyectos at FORUM Servicios Financieros since March 2021, Victor previously held key roles at Los Héroes Caja de Compensación, where positions included Jefe Canales Digitales, focusing on improving digital interactions for affiliates, and Jefe Plataforma Beneficios Empresa, responsible for establishing a new business unit for employee benefits management. Victor's earlier experience at BBVA Chile included leadership in projects, processes, and quality for the internalization of the contact center, alongside roles as Jefe Control y Calidad and Product Manager. At Banco Itaú Chile, Victor contributed to the development of banking services and digital strategies for remote channels. Victor holds a degree in Industrial Engineering from Universidad Central and a degree in Informatics from DUOC UC.
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