Raquel Charles is a seasoned professional with extensive experience in client integration and customer service, currently serving as a New Client Integration Specialist at Fosdick Fulfillment since October 2011. In this role, Raquel collaborates with the Sales Department and Client Service Manager to determine service requirements for new clients while monitoring system effectiveness. Prior positions include Client Service Administrator and CS Training Supervisor, where responsibilities encompassed client satisfaction and training in a call center environment. Raquel's earlier experience as a freelance make-up artist and various roles at Prescriptives, including Account Coordinator and Counter Manager, further emphasize a strong background in client relations and management across different industries.
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