Found
Crystal Cervantes has experience working in customer-focused roles at various companies, including Found, Lattice, Dock, and Remote.com. At Found, Crystal serves as a Customer Experience Associate, helping self-employed individuals with their business banking and tax needs. Prior to Found, Crystal worked as a Customer Care Associate at Lattice and as a Client Support Specialist at Dock, where Crystal also served as a Data Protection Officer to ensure GDPR compliance. At Remote.com, Crystal worked as a Talent Specialist, focusing on providing solutions and support to Remote talent, managing user experience, and resolving customer disputes effectively.