Matt Carpenter

Risk Operations Associate at Found

Matt Carpenter is currently a Risk Operations Associate at Found. Matt previously worked as an Analyst, Equity Plan Management, at Global Shares from February 2021 to December 2021. Prior to that, they were a Senior Risk Support Specialist at Postmates from March 2017 to February 2021, where they launched and developed a process to manually respond to domestic and international chargeback requests with the aim of increasing the win rate. Matt also supervised a small team of agents responding to evidence requests. At Navy Federal Credit Union, from November 2015 to February 2017, they received incoming calls from members in response to both Visa and MasterCard fraud prevention system alerts, as well as our own internal fraud prevention system. Matt reviewed specific transactions and accounts for suspicious activity, and served as a subject matter expert on any activity deemed potentially suspicious by other business units.

Matt Carpenter studied kinesiology and sports management as an undergraduate at Shenandoah University. Matt then went on to earn their MBA from the same school.

Matt Carpenter reports to Lauren Myrick, Co-founder & CEO. Some of their coworkers include Adelaide Wang - Product Designer, Nathan Hamal - Software Developer, and Connor Dunn - Co-founder & CTO.

Links

Previous companies

Global Shares logo
Navy Federal Credit Union logo

Timeline

  • Risk Operations Associate

    Current role

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