Suzanne Wong

Suzanne Wong is an experienced professional with a strong background in enterprise application support and client services, currently serving as Senior Manager of Enterprise Application Support at Foundation Medicine since May 2020. In this role, Suzanne leads a significant business transformation project aimed at centralizing technology support and enhancing efficiency for international clients. Previously, Suzanne held various leadership positions at Nanigans from September 2011 to July 2019, including Vice President of Pilot Success, where the creation of a dedicated team facilitated product rollouts and increased client performance. Suzanne's extensive experience also encompasses roles in quality assurance, customer success, and client management, contributing to significant revenue growth and operational improvements across multiple sectors. Earlier experience includes Client Services Manager at Visible Measures, further showcasing expertise in client relations and service delivery.