Ma Arlene Capala is an experienced professional in IT business analysis and project delivery, currently serving as an Applications Delivery Consultant at Foundever since January 2023. With prior roles as an IT Business System Analyst at Sitel Group and a Business System Analyst Consultant at Cimplex Solutions Inc., Ma Arlene has demonstrated expertise in analyzing business needs, facilitating workshops, and gathering business requirements. Additional experience includes serving as an Incident Lifecycle Coordinator at DXC Technology, owning a consultancy from December 2014 to November 2016, and working as a Quality Representative and Quality Assurance professional at Stream Global Services and Sykes Asia Inc., respectively. Ma Arlene Capala holds a Bachelor of Science degree in Electronics and Communications Engineering from Lyceum of the Philippines University.
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