Arnaud Leroux

CX Intelligence Senior Manager at Foundever

Arnaud Leroux is a seasoned professional with extensive experience in customer experience management and operations. Currently serving as CX Intelligence Senior Manager at Foundever since June 2021, Arnaud previously held leadership roles including Mission Director at Sitel France and Account Director at INTELCIA. Prior positions include Head of Retention & Debt Recovery Operations at Canal+, where responsibilities included project management and marketing roles from 2007 to 2016. Arnaud's career also includes positions at TPS La Télévision Par Satellite and SFR. Arnaud holds a Master 2 from NEOMA Business School and an MBA in Marketing & Entrepreneurship from the International University of Japan, along with a Licence de commerce and BTS Action Commerciale.

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