Foundever
Arnaud Leroux is a seasoned professional with extensive experience in customer experience management and operations. Currently serving as CX Intelligence Senior Manager at Foundever since June 2021, Arnaud previously held leadership roles including Mission Director at Sitel France and Account Director at INTELCIA. Prior positions include Head of Retention & Debt Recovery Operations at Canal+, where responsibilities included project management and marketing roles from 2007 to 2016. Arnaud's career also includes positions at TPS La Télévision Par Satellite and SFR. Arnaud holds a Master 2 from NEOMA Business School and an MBA in Marketing & Entrepreneurship from the International University of Japan, along with a Licence de commerce and BTS Action Commerciale.
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Foundever
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As one of the largest global providers of customer experience (CX) products and solutions, Foundever empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – working from home or from one of our CX hubs – they securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, their solutions deliver a competitive edge across all customer touchpoints.