Blake Harris is a seasoned professional with extensive experience in analytics, operations, and client insights across various industries. Currently serving as the Global Director of CX Analytics at Foundever since March 2019, Blake leads the end-to-end delivery of Interaction Analytics for Fortune 500 companies, focusing on cost savings and compliance. Prior roles include Senior Manager of Analytics and Client Insights at Foundever, where efforts centered on cost reduction and process improvement. At Charter Communications, Blake was responsible for quality analytics, call performance evaluation, and leading a team in speech analytics. Previous experience also includes management positions at Madison Communications Company and Highland Recycling & Shredding, emphasizing operations, financial management, and interdepartmental support. Blake holds a Bachelor's degree in Economics with a focus on finance from Southern Illinois University Edwardsville.
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