Camelia Alaimo is a Global Delivery Operations Lead at Foundever, where they lead operational delivery across ten international markets and manage a team of 15 agents. With nearly seven years of experience in customer service and team leadership, Camelia has developed strong skills in performance management, coaching, HR, and recruitment. Previously, they held various positions in customer service, including roles at Teleperformance and Klarna, where they focused on team management and quality assurance. Camelia began their career as a Sales Advisor at Topshop and Dorothy Perkins, demonstrating a solid foundation in customer interaction.
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