Cesar Troyo is an experienced professional currently serving as the Global Account Operations Manager at Foundever since August 2020, where oversight includes operations for a global account across five countries in EMEA and AMPAC, managing a workforce of 400 individuals. Previously, Cesar held various roles at Ferretería EPA from June 2011 to May 2020, including Digital Marketing Manager, where the first e-commerce website was implemented across three Central American countries, and Regional Information Technology Manager, overseeing a team of 15 IT professionals. Prior experience at SYKES Costa Rica includes roles as Cisco Technical Assistance Center Team Manager and Cisco TAC Network Design and Support Engineer, providing technical support and oversight to engineering teams. Cesar holds a Bachelor’s Degree in Public Administration from Universidad de Costa Rica and a Telecommunications Technician degree from Tecnológico de Costa Rica.
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