Cheryl Hepburn is the Director of Operations at Foundever, bringing extensive experience in both the outsourcing and non-BPO sectors of the contact center industry. They have held leadership roles such as Client Services Director at C3/CustomerContactChannels, Inc. and Convergys, and served as Call Center Director at Selling Source, LLC. Cheryl's professional background is complemented by a Master of Business Administration in Finance from Barry University and a Bachelor's degree in Economics from the University of Windsor. With a strong skill set in operations and account management, Cheryl excels in business development and team leadership.
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