Christopher Carter is a senior workforce management professional with over 25 years of experience in aligning staffing, forecasting, and planning strategies with business outcomes. They have led teams in delivering significant cost savings, optimizing call routing, and improving demand planning. Previous roles include positions at Capital One, where they contributed as an Account Supervisor and Business Continuity Manager, and at Foundever as the Senior Director of Workforce Management. Christopher currently seeks to enhance workforce strategies in diverse corporate environments, emphasizing collaboration and continuous improvement.
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