Daniela Oltean is a Training and Quality Manager at Foundever, where they are currently focused on enhancing quality processes in a multilingual hub. Previously, Daniela held various positions at SYKES from 2010 to 2024, including Training and Quality Manager, Site Quality Coordinator, and Quality Analyst, where they made significant improvements to quality monitoring processes and customer satisfaction metrics. Daniela also gained leadership experience as a Team Manager at Brain by Cable from 2007 to 2009, overseeing and developing customer service teams. Daniela earned a degree in International Relations and Affairs from the University Babes Bolyai in 2007.
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