Daniela Pérez is currently a Senior Operations Manager at Foundever, where they lead customer service operations. Previously, from 2017 to 2024, they served as an Operations Manager at Sitel, managing diverse teams within a U.S. financial institution and high-end retail account, focusing on customer service and people development. Daniela's career in operations also includes roles as a Team Supervisor and an Operations Manager Track Trainee. They earned a Bachelor's degree in Engineering/Industrial Management from Universidad Nacional de Ingeniería between 2007 and 2012.
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