Ebony Saunders is an experienced Learning & Development Manager at Foundever, responsible for developing and updating training programs for agents while evaluating employee effectiveness. Previous roles include Training and Quality Manager at SYKES, where performance improvement and attrition reduction were key focuses, and various positions in financial services, including Team Lead and Subject Matter Expert. Ebony has a strong background in education, having served as a Teacher at Durham Public Schools and Director of GA Jackson Learning Academy, alongside being a Lead Teacher at Your Future Academy. Ebony holds a Master of Education in History Teacher Education from Southern New Hampshire University, a degree in History and Secondary Education from North Carolina Central University, and a Bachelor of Education in Elementary Education from Rutgers University - Camden.
This person is not in the org chart
This person is not in any teams
This person is not in any offices