Elnha Barbo is currently the Site Lead and Senior Director of Operations at Foundever, where they leverage 23 years of BPO experience across telecommunications, financial services, IT, retail, and hospitality sectors. Previously, Elnha held various roles at Convergys, Sitel, and HelloCorp, including Operations Manager and Regional Quality Director. They are responsible for financial delivery, operational performance, and customer experience, and have a strong passion for people development and continuous learning. Elnha advocates for coaching and mentoring within the workplace.
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