Emman Mapada is an experienced professional in analytics and digital communications. They served as an Analytics Manager at SYKES Digital Services from 2020 to 2022, leading efforts in optimizing customer experience through digital transformation. Previously, Emman held various roles at SYKES, including Team Leader and Senior Quality Assurance Coordinator. Currently, they work as a Process Improvement Program Manager at Foundever. Emman holds a Bachelor of Science in Electronics and Communications Engineering and an Associate Degree in Information and Systems Technology from Mapúa University.
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