Hamza K.

Hamza K. is a results-driven professional with over eight years of experience in banking, customer service, sales, team leadership, and financial operations. They have a proven track record of enhancing customer engagement, driving upselling opportunities, and streamlining operations, notably serving high-profile clients through freelance consulting. Hamza's past roles include Training Specialist at Al Ansari Exchange and Supervisor at Exotica Flowers, where they demonstrated strong leadership and operational management skills. Currently, they are the Customer Service Team Lead at Foundever, overseeing a multicultural team and consistently improving performance metrics. Hamza holds a BA in English Studies and is proficient in a variety of CRM and financial software tools.