Jennifer Smith is a Sr. Manager of Global Account Management at Foundever, where they leverage their extensive experience in operations and compliance to enhance business growth and customer satisfaction. With over twenty years in the contact center industry, they previously served as a Regional Compliance Manager at Sitel Group, ensuring adherence to regulatory standards. Earlier in their career, Jennifer held various positions at Sitel, including Sr. Operations Manager and Coach, where they managed teams and focused on operational excellence and employee engagement. Passionate about fostering a positive work environment, Jennifer excels in management and stakeholder collaboration.
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