Jojee Dedicatoria II is a seasoned operations manager with extensive experience in leading teams and optimizing performance in the customer service industry. Currently serving as a Senior Operations Manager at Foundever since June 2022, Jojee previously held the role of Operations Manager at Sitel from August 2020 to May 2022 and Concentrix from June 2015 to December 2019. Jojee's experience includes directing daily operations, implementing performance improvement initiatives, and fostering accountability among team leaders. Prior to these roles, Jojee was a Team Lead at Convergys from June 2011 to May 2015, where leadership and training were key focuses. Jojee holds a Bachelor of Science degree in Civil Engineering from the Polytechnic University of the Philippines.
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