Joseph McLain

Joseph McLain is an experienced Information Technology professional currently serving as the Information Technology Support Supervisor at Foundever since April 2022, overseeing remote support for North America. With a team of five employees, Joseph provides regional support for service and delivery team servers hosted in data centers, including support for virtual employees. Prior experience includes roles as System Administrator I at Sykes Enterprises, where responsibilities encompassed troubleshooting and maintaining terminal server environments, and as Systems Support Specialist at Alpine Access, where Joseph assisted with the Microsoft Outlook 365 migration. Joseph began a career in IT at Sykes Enterprises in 2002, emphasizing desktop and end-user support. Joseph holds a diploma from Blackwell High School, with additional training from Pioneer Technology Center.