Juha Koski

Juha Koski is a Senior Contact Center Director at Foundever, bringing extensive experience in operations leadership within the contact center industry. Juha has successfully managed operations worth 8 - 12 million EUR, leading a multi-lingual team of over 300 professionals across Northern Europe and the EMEA region. Previously, Juha served as a Senior Contact Center Director at Sykes, where they focused on delivering high-quality services and achieving financial targets. Juha holds a degree in Information Technology from Turku University of Applied Sciences, demonstrating a strong foundation in technical expertise and analytical thinking.