Karl Powell is a seasoned leader in call center operations with over 20 years of experience, currently serving as the Director of Global Account Management at Foundever. Their distinguished career includes roles at Sitel Group and Advanced Call Center Technologies, where they demonstrated strategic leadership and operational excellence. With a strong focus on program management, performance improvement, and training development, Karl has consistently achieved business results while managing large teams and complex initiatives. Holding multiple degrees, including an MBA and a Master's in Project Management, they are well-equipped to drive organizational success in dynamic environments.
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